Answer Center

SHIPPING

Product delivery:

Right now we project that we will be utilizing the USPS for our shipment and that our products will come inside of branded shoe boxes within 7 business days.


Ground Shipping

Free ground shipping on all pre-sale orders. Automatically applied during checkout. No minimum purchase required. Not valid in Alaska or Hawaii.

Standard Shipping

1st Pair $13.95

Each Additional Pair $7.00

Next Day Shipping 

1st Pair $23.95

Each Additional Pair $7.00

 


Shipping Times

Standard 3 to 7 business days

Next Day Shipping 1 business day* 

*Please note: You must place your order by 9:00 AM EST Monday through Friday to receive your shipment by the next business day.

We ship Monday through Friday (excluding national holidays) to addresses in the United States. We cannot deliver to P.O. boxes.


Warranty/guarantee:

We will allow returns on every shoe for up to 30 days. Please see the full policy below.  


Refund policy

You may return unworn purchases within 30 days of purchase for a refund or credit to your original form of payment. Customers are responsible for the safe return of merchandise. If we deem the shoes have been worn upon arrival we reserve the right in our sole discretion to refuse it.


Items on sale are FINAL SALE-no refunds, returns, or store credits.


Return forms:


Ongoing support:

We encourage our satisfied customers to snap a photo in their shoes and tag us on social media #MyInnerModele. If we repost it they will receive a discount for their next purchase.

 

Contact Us

We are able to be reached via email at:

ModeleMarket@gmail.com